Client Satisfaction Survey Form

Your Name (Optional):

Your Email*:

Who was your accountant/advisor?*

Service Received (Please select all that apply)*:

BookkeepingTax PreparationFinancial Statement PreparationBusiness Advisory/ConsultingPayroll ServicesOther
If 'Other':

How did you hear about us?*

Referral (please specify who):Online SearchSocial MediaAdvertisementOther (please specify):

If 'Referral' or 'Other':

Quality of Service*:

ExcellentGoodFairPoor

Communication and Responsiveness*:

ExcellentGoodFair

Are you satisfied with the expertise and knowledge of our accountants?*

Extremely satisfiedSatisfiedNeutralDissatisfiedExtremely dissatisfied

What factors influenced your decision to choose our accounting firm? (Select all that apply)*:

ReputationCostReferralService offeringsLocation

What did we do well?

How can we improve your experience with us?

Is there anything else you'd like to share about your experience with us?

Would you recommend us to others?

YesNo